Management Communication Essay Example | Topics and Well Written Essays - 250 words - 1

Management Communication - Essay Example c. Given your reputation for hiring the coolest cats in town, the big question is why the heck don’t I work there yet? I’m driven, way smarter than average, and would feel right at home in Vegas, baby! d. In addition to being an enthusiastic Zappos’ customer, I am also a customer service professional myself. A brilliant idea came to me last week while I was having yet another satisfying moment with your customer support crew: I want to be part of the team that can create such positive experience for customers. The fourth applicant has the most appealing application message that really attracts attention. The applicant has used words that touch on the current customer service at the company, being a loyal customer, and is already aware of the kind of service required f employees at the company. 2. You like to put applicants at ease right away, so you usually start interviews by asking an offbeat question to break the tension while also prompting the candidate to reveal something about his or her personality and knowledge. Which of these questions would you choose to start an interview? The most appropriate question to start an interview would be the one that aims at determining the level of commitment that an applicant is willing to demonstrate towards the job if selected. For instance, the question (b) suggests a tough task that can either attract negative response, a tactical answer, or completely positive one. 3. Zappos likes employees who can think on their feet, even when faced with outlandish questions and circumstances. Which of these questions would you use to judge a candidate’s ability to grasp a problem and begin developing a solution? a. You are a scientist with the Environmental Protection Agency, specializing in toxic wastes from electronic products. You’re testifying before a congressional committee, and a senator wants to